10a Responsible Gaming — Our Commitment to Fun and Balance
10a believes gaming should be a healthy form of entertainment. Your well-being, mental health, and financial security are our top priorities.
Gaming is always meant to be fun. Stay within your limits and stay safe.
Our Commitment to Responsible Gaming
10a's mission goes beyond entertainment — we're committed to protecting every user's mental and financial well-being. We firmly believe gaming should be a joyful experience, not a source of stress or harm.
Under this policy, we encourage every user to develop mindful gaming habits. Our platform includes tools to help you stay in control of your gaming activity. Gaming should never be seen as a source of income or a solution to financial problems.
10a operates with honesty and full transparency, and we place the long-term well-being of our users above any business interest.
Warning Signs of Problem Behavior
If you notice any of the signs below, gaming may be having a negative impact on your life. Take an honest look at yourself:
- Repeatedly placing bets in an attempt to win back money you've lost.
- Hiding your gaming activity from family or friends.
- You've tried to stop gaming but can't.
- Neglecting work or studies because of gaming.
- Cutting back on daily expenses or borrowing money to fund your gaming.
- Feeling restless or irritable when you're unable to game.
- Feeling like you can't enjoy yourself without gaming.
- Lying or hiding information about your gaming.
If you notice any of these signs in yourself, take a break immediately and seek professional help if needed.
Time & Budget Management Tips
Follow these tips to build healthier gaming habits:
- Set a fixed budget: Set a weekly or monthly spending limit (৳ BDT) for gaming before you start. Stick to that limit no matter what.
- Respect your time limits: Set a daily time limit for gaming. Keep an eye on the clock and stop when your time is up.
- Don't chase losses: Resist the urge to bet more in an attempt to recover losses.
- Keep a cool head while you play: Avoid gaming when you're emotional, intoxicated, or overly fatigued.
- Treat it as entertainment: See gaming as a form of entertainment, not a source of income.
Self-Control Features
10a offers several self-control features that you can activate on your own:
Set a maximum daily, weekly, or monthly deposit amount (BDT). Limits take effect immediately once set.
A feature that lets you take a break from your account for a set period — from a single day up to several weeks.
A self-exclusion feature that lets you deactivate your own account. Once enabled, access to the platform is blocked for a set period.
To use these features, go to your account settings or reach out to our support team.
Minor Protection
10a has a strict policy against gaming by anyone under 18. Age verification is mandatory at the time of registration.
If you have children or teenagers at home, take the following steps:
- Use a password or screen lock on your device.
- Restrict children's access to gaming apps or websites.
- If you see a minor attempting to create an account, please report it to 10a.
- Have open, honest conversations with your children about responsible gaming.
Maintain a healthy balance in life
Gaming is just one part of life. Make time for family, friends, work, studies, and your physical health. Take regular breaks, spend time outdoors, and stay engaged with other hobbies and activities.
Need help? Don't face it alone
Gaming addiction is a recognized condition, and seeking professional help for it is completely normal. If you feel you're losing control over your gaming, reach out for support right away.
- Talk to a trusted family member or friend.
- Seek advice from a mental health professional or counselor.
- Contact the 10a support team: [email protected]
